This policy was last updated on August 19, 2024. The purpose of this policy is to explain and provide details about how your personal information is collected and handled when you use ateliermlch.com website.
Magic Lao Carpets Handicrafts (MLCH) is a private, family-owned and operated business in the Lao People’s Democratic Republic with a registered business address at Unit 209, Noy 14, Ban Nongduan Tai, Sikhottabong District, Vientiane. We are the owners and operators of the website https://ateliermlch.com (AtelierMLCH or the website hereinafter).
When visitors leave comments on the website we collect the data shown in the comment form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may be able to download and extract location data from images on the website. In general, images you may upload to the website are limited to only images related to your custom bespoke order, and these images are not publicly displayed anywhere on the website. At the time of this policy’s latest revision, there are no other instances where you may upload images to the website.
When visitors use any contact or order forms published on the website, the information you provide in them (including your name, email address and the text of your inquiry or custom order details) will be captured and retained exclusively for customer service purposes in relation to your use of the website or to processing and fulfilling your order for a period of up to five years. Information submitted through contact forms will not be used for any marketing purposes other than as a testimonial on the website, in which case only your name may be displayed along with the testimonial / review you provided.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me” when you log in, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
This website uses Google Analytics to help improve this website’s performance.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on this website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. Visit https://tools.google.com/dlpage/gaoptout for more information about the add-on.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page at https://policies.google.com/privacy.
By accessing this website you consent to the collection and use of your information by the Google Analytics service.
If you make a purchase on this website and choose to pay using a credit/debit card, you will have to provide your card details as well as your billing and shipping address details. MLCH does not retain this information, unless you choose to save your billing and shipping address for later use, in which case only and only the addresses are saved in your customer account profile. Your card details are never saved.
Your card details are entered on a payment form provided by our payment gateway provider (CyberSource as of the time of the latest revision of this policy) and are never collected, seen or retained by MLCH or this website. As part of the standard online payment process, your name, email address, card details and billing/shipping address are collected by the payment gateway provider to authenticate and verify the payment method with your bank or your card-issuing company and to facilitate the transaction.
For the purpose of delivering your purchased products, your name, email and shipping address details will be shared with the courier company / delivery service provider you chose during the ordering/checkout process.
Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
If you choose to use any of the social sharing options (like Facebook / Pinterest / etc) that may be provided on the website, it is assumed you are familiar with the service and have a registered account with the service, and have agreed to the service’s terms of service and privacy policies. Any social sharing options on the website are provided as a convenience only, and does not imply our endorsement of these services, or any responsibility for the content and practices of these social sharing services.
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you have registered as a customer on this website and request a password reset, your IP address will be included in the reset email. Otherwise, we do not share your data with any third parties, except when required to do so by law.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments and data you submit through the contact forms may be checked through an automated spam detection service.
For privacy-related questions and concerns, please use any of the means listed on the Contact Us page on this website to contact Magic Lao Carpets Handicrafts.
We use cookies to give you the best possible experience on our website. By using our website, you agree to our Privacy Policy.
