Refunds and Returns Policy

This policy was last updated on August 19, 2024. The purpose of this policy is to explain and provide details about the conditions and process of exchanges, refunds and returns for products purchased on ateliermlch.com website.

Returns

• Goods are not supplied on a trial basis, so please be sure that you order the correct item(s) and confirm suitability before ordering.
• Once an order has been received and accepted it is then deemed to be to your satisfaction and cannot be returned.
• We cannot accept returns on any items made to order, to a customer’s specific customisation requirements or personalisation orders.